Privacy Policy

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

means a unique account created for You to access Our Service or parts of Our Service.

Affiliate

means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company

(referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to FreshWay Shopping.

Cookies

are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country/State

refers to: Norway.

Device

means any device that can access the Service, such as a computer, a mobile phone, or a digital tablet.

Personal Data

(or "Personal Information") is any information that relates to an identified or identifiable individual. "Personal Data" and "Personal Information" are used interchangeably in this document.

Service

refers to the Website.

Service Provider

means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data

refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example the duration of a page visit.

User

means any individual who accesses or uses the Service.

Website

refers to FreshWay Shopping, accessible from freshway-hub.vercel.app.

You

means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

While this Privacy Policy outlines how We protect Your personal data, please note that all original written content, code, graphical assets, and layout on FreshWay Shopping (freshway-hub.vercel.app) are the copyrighted property of the Company.

Unauthorized extraction, scraping, copying, or replication of any website content or code is strictly prohibited. Any infringement will result in enforcement actions, including formal DMCA takedown notices issued to web hosts, domain registrars, and search engine indices.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number (for account verification or SMS updates, where opted in)

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use tracking technologies, such as Cookies and Web Beacons, to track activity on Our Service and store certain information:

• Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
• Web Beacons: Certain sections of Our Service may contain small electronic files, including clear gifs, pixel tags, and single-pixel gifs, that permit the Company to count users who have visited those pages and for other related website statistics.

Where required by law, We use non-essential Cookies only with Your consent. You can withdraw or change Your consent at any time through Your browser or device settings. We use both Session and Persistent Cookies for the following purposes:

• Necessary / Essential Cookies (Session Cookies, Administered by Us): Essential to provide You with services available through the Website and to enable key security features. Without these Cookies, requested services cannot be provided.
• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, Administered by Us): Identifies whether users have accepted the use of cookies on the Website and records consent choices.
• Functionality Cookies (Persistent Cookies, Administered by Us): Allows Us to remember choices You make when You use the Website, such as login details or language preferences, to provide a personalized experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Service, including monitoring Service usage.
• To manage Your Account: To manage Your registration as a user of the Service and grant access to registered user features.
• For the performance of a contract: The execution, compliance, and undertaking of purchase contracts for products or services through the Service.
• To contact You: By email, phone, SMS, or push notifications regarding updates, operational notices, security alerts, or contractual communications.
• To provide marketing & offers: To share news, special offers, and general information about goods or services similar to those You purchased or inquired about, only where permitted by applicable law or explicit consent. You may opt out at any time.
• To manage Your requests: To attend to and manage customer support requests submitted to Us.
• For business transfers: To evaluate or conduct a merger, restructuring, dissolution, or sale of assets where user Personal Data is transferred.
• For analytics and service improvement: For data analysis, identifying usage trends, and optimizing overall user experience.

Retention of Your Personal Data

The Company retains Personal Data only as long as necessary to fulfill the purposes set out in this Privacy Policy or comply with statutory requirements, such as tax laws or dispute resolution. Maximum retention periods include:

• Account Information: Retained for the duration of the account relationship plus up to 24 months post-closure.
• Customer Support Data: Support tickets, correspondence, and chat transcripts are retained for up to 24 months from ticket closure.
• Usage Data & Logs: Analytics data and server log files are kept for up to 24 months for security monitoring and troubleshooting.

Upon expiration of retention periods, data is securely deleted, permanently anonymized for analytical research, or isolated in encrypted disaster-recovery backups until overwritten.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and at third-party data centers located globally. This means data may be transferred to and maintained on computers located outside of Your jurisdiction where data protection laws may differ.

Where required by applicable law, such as the EU GDPR, We enforce appropriate safeguards—including Standard Contractual Clauses (SCCs)—to ensure Your data remains protected to international standards.

Delete Your Personal Data

You have the right to access, correct, or request the erasure of Personal Data We have collected about You. You may update or delete Your information directly within Your Account settings or by submitting a request to Us via our contact page. Please note that certain data may be retained where We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

• Business Transactions: In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred with prior notice.
• Law Enforcement: We may disclose Personal Data if required to do so by law or in response to valid requests by public authorities, such as courts or regulatory agencies.
• Legal Requirements: Disclosures made in good faith to protect legal rights, user safety, investigate wrongdoing, or defend against legal liability.

Security of Your Personal Data

Our Service is not directed to anyone under the age of 16. We do not knowingly collect Personal Information from individuals under 16. If You are a parent or guardian and learn that Your child has provided Us with Personal Data, please contact Us so We can promptly purge the information from Our servers.

Our Service may contain links to third-party websites not operated by Us. Clicking on a third-party link directs You to that third party’s platform. We strongly advise You to review the Privacy Policy of every external site You visit, as We assume no responsibility for their content or data practices.

We may update Our Privacy Policy from time to time. We will notify You of material changes by posting the new policy on this page, updating the "Last updated" date, and sending an email notice or displaying a prominent banner on Our Service prior to changes taking effect.

If You have any questions or concerns regarding this Privacy Policy or Your data rights, You can contact Us through the FreshWay contact page.