FreshWay Shopping
FreshWayShopping
Departments

The teams behind every fresh visit.

Explore the teams responsible for FreshWay's daily operations, staff development, community, security, engineering, and leadership.

11 departments4 hierarchy groups

Low Ranks

Retail Team

Customer support, stocking shelves, and daily store operations.

Hierarchy

4 ranks
  1. 1Lead Retail Officer
  2. 2Senior Retail Officer
  3. 3Retail Officer
  4. 4Junior Retail Officer

Security

Customer safety and store protection across every shift.

Hierarchy

4 ranks
  1. 1Lead Security
  2. 2Senior Security
  3. 3Security
  4. 4Junior Security

Events

Hosting community events, giveaways, and in-game activities.

Hierarchy

1 rank
  1. 1Event Team

Middle Ranks

Supervisor and above

Supervisor

Supporting store operations, supervising staff, and helping shifts run smoothly.

Hierarchy

5 ranks
  1. 1Arena Supervisor
  2. 2Senior Supervisor
  3. 3Supervisor
  4. 4Junior Supervisor
  5. 5Intern Supervisor

Management

Hosting shifts, patrolling the store, moderating the game, and identifying individuals eligible for Staff of the Month.

Hierarchy

5 ranks
  1. 1Management Director
  2. 2Deputy Management Director
  3. 3Arena Manager
  4. 4Senior Store Manager
  5. 5Store Manager

Training Department

Onboarding new colleagues and running development sessions.

Hierarchy

7 ranks
  1. 1Training Director
  2. 2Deputy Training Director
  3. 3Training Manager
  4. 4Senior Trainer
  5. 5Trainer
  6. 6Trial Trainer
  7. 7Trainer In Training

Engineering

Building and maintaining in-game experiences, scripts, and technical systems.

Hierarchy

4 ranks
  1. 1Engineering Director
  2. 2Senior Engineer
  3. 3Engineer
  4. 4Trial Engineer

Corporate

HR+ and above

Public Relations

Community events, the weekly newsletter, and brand partnerships.

Hierarchy

5 ranks
  1. 1Public Relations Director
  2. 2Deputy Public Relations Director
  3. 3Public Relations Manager
  4. 4Senior Public Relations
  5. 5Public Relations Member

Human Resources

Recruiting supervisors, logging shifts and punishments, and employee management.

Hierarchy

5 ranks
  1. 1Human Resources Director
  2. 2Deputy Human Resources Director
  3. 3Human Resources Manager
  4. 4Senior Human Resources
  5. 5Human Resources Member

Moderation Department

Keeping the community fair, friendly and on-brand.

Hierarchy

7 ranks
  1. 1Moderation Director
  2. 2Deputy Moderation Director
  3. 3Moderation Manager
  4. 4Moderation Supervisor
  5. 5Senior Moderator
  6. 6Moderator
  7. 7Trial Moderator

Leadership

Leadership and above

Executive Department

Company strategy and major business decisions.

Hierarchy

6 ranks
  1. 1Chairman
  2. 2Vice Chairman
  3. 3Regional Director
  4. 4Operations Director
  5. 5Senior Operations Manager
  6. 6Operations Manager